Excellent, I was in distress and she met me at the Emergency room.
I had a laceration to my face, and, while I am no great beauty, I really was distressed. My neighbor gave me her number and I called. She was not on-call, nor did she know me, but she agreed to meet me at the hospital, where she used great care and kindness, to give me the smallest scar. I was impressed with her attention to detail and then with her office staff, when I went there for suture removal.