I met Dr. Summers recently in his office parking lot. I asked for directions to my cardiologist, as I am not from Modesto. He called my cardiologist's office to get directions. Being elderly and from out-of-town, I did not understand the directions, and I wasn't confident that I could find my cardiologist's office even though it was only two miles away. Although Dr. Summers was supposed to be working, he had me follow him in his car to my appointment so that I would not get lost.