I have had toenail issues for many years. Dr Yu has spent time with me going over options. She always explains basic costs with me as I have no insurance. All that she has done is working to help ease the pain of the issue I have. Never have I had to wait on my appointment and that is awesome! Nothing worse than sitting in a doctors office and having to wait forever to get in. I know walking in the door that I will be called back for my exact appointment time!