i had an appointment at 3:30 i got there at 3:35 they would not see me. i have gone to this doctor many times and have sat with others who have waited 30 - 40 plus minutes. with all the trains in wellington i did't think that me being 5 minutes late was that big of a deal, guess it was. but she was kind enough to over me an appointment for the next day which i declined if a doctor expects you to wait over 30 minutes for them on a regular basis then me being 5 minutes late should not be that big...