I had cancer on the inside of my eyelid. Two doctors said they couldn't do it. Dr. Shulkin said he could, and he did. Beautifully!! Personally, Dr. Shulkin was both the ultimate professional and an excellent communicator. First, he listened to me. He took the time and had the sensitivity to understand my concerns. Second, when he explained what he would do, both my husband and I had a clear understanding and great confidence in his ability. He inspired trust. His staff is also great.