I know they don't make house calls anymore, but...
I already felt that Dr. Feenstra was simply blasé about providing excellent care, when I had a defining experience with him. I was on my way (driving 45 minutes) to see him, needing to discuss lab results, to receive a referral to a specialist, and to get a refill on a prescription. I came upon an accident on I-96, which slowed me down considerably, so I called his office to tell them I'd be about 10 minutes late (no big deal, since I always wait 25 minutes there anyway). I was told that I wo...