To be concise ... the staff informed me when I made my appointment that I didn't need to fill anything out online or bring anything with me, that all was in order for my appointment already (referral).
I arrived 30 minutes early, filled out my paperword and waited. I was the only patient in the waiting area. 15 minutes after my appointment time, the assistant stuck her head out the receptionist's window and told me they didn't have any paperword or scan results on me and I needed to call th...