45 min wait past apt time. Took a week to have me blood work and ultrasound reviewed. I called every dad and they always had an excuse why the Dr. didn't look at it yet. It took over three week for her office to call in a prior authorization on a new prescription. Like before I called multiple times asking for assistance. I ended up paying out of pocket for my first prescription and finally got a response when I said I was leaving the office if I don't get immediate assistance. Would not recommend!