Dr. Lawrence Simpson, MD

I absolutely love Dr. Simpson. He is a kind, caring man who truly wants the best for his patients. My husband has been seeing Dr. Simpson for Congestive Heart Failure and then a stroke. Dr. Simpson takes all the time we need to ask questions and gives us the answers we seek. I have had no problems with any of his staff with the exception of the PA. She does not have the best bedside manner but fortunately I do not have to deal with her on a regular basis.

Dr Simpson gave me options for what could be the problem. He recommended getting an echocardiogram as a precaution if insurance would cover it. My husband then said we only wanted it done if insurance covered it. The man who checked us out said that they would contact us if we would be charged, and if we were not contacted then we would be good to go. Because of this, we signed the consent form there and at the imaging center because we were never told we would owe a dime, so we thought we were good to go and not have to pay anything. A week later, we are billed $2000. Someone put in the notations we were told about the amount, so that was not true, and since they have our signature legally we had to pay. We could have contacted our insurance, but he said they would take care of it since it was less then 24 hours before our next appointment. They were not willing to fess up to their mistake, and treated us poorly after that. So because of them not be willing to step up to the plate and take the blame for their lack of communication, we have to pay in order for it not to hurt our credit. Be aware if you go this doctor to not trust a single thing they say. Check everything out for yourself before you sign anything. They also slip something in to the stack of papers you fill out at first to cover themselves, and apparently you don't have to sign it even though they say when they hand it to you to fill everything out and hand it back in. They say they followed their procedure exactly, and maybe they did...but we were told something different then their policy and since we don't work there, and that had been our first time there, we did not know their policy, and decided to trust what they said. Don't do it. The doctor seemed intelligent and caring, just do not believe what Travis or Becky say. Even when I called Dr Simpson's assistant to see if they could explain anything, she called back and rudely said "I don't know who you are or what you want..." So not very courteous or any help, she just sent us to the practice manager, Becky, and she had been no help at all. Again, just check everything out for yourself and don't believe anything the staff says or have you sign if you want to see Dr. Simpson.

Dr Simpson gave my husband options for what could be the problem. He recommended getting an echocardiogram as a precaution if insurance would cover it. My husband then said we only wanted it done if insurance covered it. The man who checked us out said that they would contact us if we would be charged, and if we were not contacted then we would be good to go. Because of this, we signed the consent form there and at the imaging center because we were never told we would owe a dime, so we thought ...