Dr. Ness seems knowledgeable and reviews your file thoroughly. The low ratings are related to his staff and the ability to get appointments. If you call in and are sick or injured or suffering-DO NOT expect ANY sympathy or support-they DON'T even BOTHER to pull your file or check any of your details. If you have renal failure or are late stage-FIND a better office! The only thing you get when you call in sick to get an appointment is "no appointments for a month and a half"-in other words, Sorr...