Dr. Writesel is the Medical Director at Regency Manor...where my mom currently resides. He was her doctor though he maybe saw her once. He is apparently a Medical Director at many places yet spends little time at any of them. I called and left a message asking him to call me back to discuss my mothers care. When I did not hear back by the next day, I left another message around noon. Still no return call. There is not a receptionist.... only a voice mail. When I called that day at 6 pm, his wife, Michelle, answered. She works for him and is his Nurse Practitioner. She very rudely made me aware that they know I have been calling. I was told that they work 12-14 hour days and don't talk to patients/family on a daily basis. I explained that I did not expect that, but that I would expect a return call. She was extremely combative and even told me to find another doctor or find another facility. I then fired him as my mothers doctor and reported this incident to the CEO of the parent company that owns Regency. It is a basic patient right to be able to ask questions and get answers without threats. Please re-consider if he is your doctor...or is over-seeing the care of a loved one.
