I came in for a regular 6-month checkup and tests. Unfortunately I had just received very difficult news about a family member with a terminal illness, and I was very sad and emotional about it. Dr Rubenstein and all the staff were incredibly kind and understanding. I was embarrassed to be crying, and they took the time to make me feel ok. Sometimes, what matters most in a doctor is simple empathy as a fellow human. I thank Dr. Rubinstein & her staff for offering empathetic words in a moment when I needed it, and for caring about me as a person, not just as a body part. :)